The quantity of people that generally wrestle to pay their power payments has fallen within the final 12 months, in line with a survey by the Utility Regulator.
Greater than 1,500 home customers took half within the analysis between October and January.
The survey is carried out yearly to listen to client experiences of the Northern Eire electrical energy and fuel markets.
It discovered the quantity of people that generally wrestle to pay their electrical energy invoice fell from 33% final yr to 23% this yr.
The variety of respondents who generally wrestle to pay for fuel additionally fell from 36% to 27%.
Nevertheless, there are specific teams – reminiscent of clients with disabilities, those that dwell in social housing, and personal renters – who have been extra prone to wrestle to pay their power payments.
Head of client safety on the Utility Regulator, Sinéad Dynan, stated: “We’re very conscious that some customers proceed to wrestle paying for his or her electrical energy or fuel and do not totally have interaction with their suppliers to make sure they’re receiving all of the assist they will avail of.
“We are going to proceed to advertise the ways in which power suppliers assist their clients and the additional protections in place for these in weak circumstances, to attempt to encourage extra take-up of those companies,” she added.
The analysis discovered personal renters and people dwelling in social housing have been extra seemingly than householders to expertise fee difficulties and fewer prone to remember what assist is obtainable.
